10 days processing
20 days shipping (often faster)
When you place an order with us, it takes a few days to carefully print your your diamond canvas on specialized machines, gather the right diamond drills, pack and dispatch your order.
We will then email you your tracking ID so you can follow your package every step of the way.
The tracking ID might not update properly in the first few days, so please keep checking in with the different shipping trackers available at our “Track Your Order” page.
You will be able to look up your package placement by using your tracking ID.
Safely follow your package all the way home and rest assured – it’s on its way.
Naturally, we guarantee the package all the way to your doorstep.
If anything was to happen with the shipment along the route, we will replace or refund your purchase without any issues.
When you do get the paint by number sets to you, we do offer a 30-day money-back guarantee.
If you decide you don’t want to paint them after all, just return your paintings to us and we will refund you, no questions asked.